STORE POLICY...
SHIPPING POLICY
All Cheekie Shop purchases are shipped using Pos Laju Prepaid box & or other Pos Malaysia envelopes based on the weight & destination your shipment is going to. For more information on shipping rates, kindly visit the link below. Happy shopping!
https://www.poslaju.com.my/services/?id=6
All Pos Laju packages should arrive within the following from date of purchase excluding weekends & public holidays. Do note delivery timing is under the descretion of POS Malaysia:
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1-3 working days (West Malaysia) &
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2-5 working days (Sabah & Sarawak)
A tracking number will be provided for your reference.
Orders received after 4pm (Monday-Friday) will be sent out the following working day.
At the moment shopping & shipping of Cheekie Shop Products is only available within Malaysia. However, should you still require personalised International shopping & shipping, kindly email us directly and we will be happy to assist you as best we can. International rates may differ.
REFUND POLICY
Unfortunately all goods sold by Cheekie Shop are non refundable.
RETURN & EXCHANGE
We only exchange goods for the following reasons:
1. Your shipment arrives damaged.
2. Your shipment does not arrive at all.
Kindly notify us within 7 working days from the date of arrival, should you experience any of the following mentioned above.
Please ensure you check our size chart provided for your convenience. We want to ensure your purchase is accurate and your shopping experience with us remains memorable.
If at any time throughout this process you need any help, please feel free to email us with your queries and we will get back to you as soon as possible.
For further assistance, please make sure your order no is made clear on the subject of your email to make it easier for us to assist you as best we can.
CHEEKIE CLUB
At Cheekie Shop, we are all about the shoppers and making sure your have the best experience while shopping with us. So, as a way to ensure your happiness and loyalty, we encourage you to be a part of our Exclusive Cheekie Club. Here you will enjoy amazing promos, special offers and much more exciting cheekiness to look forward to.
As a Cheekie Club member, you will also be one of the few to pre-order your favourite products before the stocks run out. So hurry, #letsgetcheekie today!
TERMS
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All special offers and discounts may not be used concurrently with any ongoing offers or promotions unless highlighted.
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Please take note, we are unable to guarantee the availability of an offer item should stocks run out. You will be contact if the item is no longer available.
CHEEKIE DESIGNS
Cheekie Shop is trademarked in accordance with TRIPS Malaysia, governed by the Trade Marks Act 1976 and the Trade Marks Regulations 1997. All Cheekie Shop designs are the intellectual property of Cheekie Shop.
Cheekie Shop does not keep excessive stock of our designs- with the exception of our Hypoallergenic line (which is ongoing). All other designs are limited so once the stock runs out, there will be no more reproduction of the design. This is to keep our line fresh & interesting.
For updates on latest designs & promotions, join our Cheekie Club or follow us on instagram & facebook.