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FREQUENTLY ASKED QUESTIONS

OUR PRODUCTS

1. How do I make a purchase on your website?

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3. What is OEKE TEX  standard-100 certification?

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5. What is Fully Combed (FC) cotton?

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2. How do I purchase for international shipping?

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4. What is Bamboo viscose material?

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6. Where do I use the promo code?

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SHIPPING & DELIVERY

1. How long does shipping take?

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3. How much does shipping cost?

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5. Will I be able to track my order?

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2. Do you ship internationally outside Malaysia?

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4. Do you offer Free shipping?

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RETURNS & REFUNDS

1. What is your refund policy?

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3. What is your policy for late / lost delivery?

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2. What is your exchange policy?

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4. What about defective items?

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We Got You Covered

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